Registered Nurses, Registered Practical Nurses and Personal Support Workers are on duty 24 hours per day in each home area and work collaboratively to support the individual needs of our residents.
We achieve our nursing care goals through the Wellness Model of Care. Care goals and guidelines are determined with the resident and family, as well as other members of the interdisciplinary team. Desired levels of independence, dignity, and personal preference are all part of the planning process, making each resident feel welcome and at home, while meeting their specific needs.
Emphasizing flexibility, choice, independence and meaningful connections, our GENTLECARE® approach enables residents to enjoy choices in daily living. Whether it is assistance with bathing, grooming, dressing, dining, activities or medication, our focus is on respecting the privacy, dignity and individuality of residents. We do this by involving residents in decision making, enabling them to take part in activities such as pursuing a favourite hobby or assisting with familiar routines, supporting natural wake-up times, and ensuring a calming ‘hush, no rush’ approach.